The core difference
ePacket is a low-cost small-parcel service whose last mile is handled by the destination country's postal network, which suits low-value e-commerce orders. Express (DHL/FedEx/UPS) is door-to-door courier delivery that puts speed first, for urgent or high-value shipments.
| Criteria | ePacket | Express (DHL/FedEx/UPS) |
|---|---|---|
| Cost | Low | Significantly higher |
| Transit time | 5–14 days (main lanes) | 2–5 days |
| Weight | Small parcels up to 5 kg | Flexible, heavy goods |
| Best for | Single low-value orders | Urgent, high-value goods |
When should you use ePacket?
- Small, low-value parcels from a few hundred grams up to 5 kg.
- The buyer does not need ultra-fast delivery.
- You want to keep shipping costs low so your marketplace prices stay competitive.
When should you use express?
- Urgent orders that must arrive within a few days.
- High-value goods where security and insurance come first.
- Heavy or bulky goods beyond ePacket limits.
Our advice
Many sellers use both: ePacket for regular orders to keep shipping costs down, and express for urgent or VIP orders. See the ePacket rates by route to compare.
Frequently asked questions
- Is ePacket cheaper than DHL?
- Yes. For small parcels ePacket is significantly cheaper than DHL, in exchange for a longer delivery time.
- How much faster is express than ePacket?
- Express usually takes 2–5 days; ePacket is estimated at 5–14 working days on the main lanes (USA, EU, UK, Australia, Canada, Japan).
Start shipping with ePacket
Our rates are published for every route — choose your market to see the details.