ePacket and cross-border selling guides
Practical guides to international shipping, cross-border selling, DDP/IOSS taxes and ways to cut shipping costs for e-commerce sellers in Vietnam.
ePacket Da Nang: low-cost international shipping for sellers in Central Vietnam
Sellers in Central Vietnam do not need a middleman in Hanoi or Ho Chi Minh City to ship internationally. VIO ePacket is headquartered in Da Nang, so you can send small e-commerce parcels to the US, EU, Australia and Japan at low rates, with full tracking and door-to-door pickup anywhere in the city.
What is ePacket? A complete A–Z guide (2026)
What ePacket is, its weight limit, rates, delivery times and how to use it to ship e-commerce orders to the US, EU and Australia. A practical guide for sellers.
Cross-border e-commerceWhat is cross-border e-commerce? A guide to selling internationally from Vietnam
What cross-border e-commerce is, common models, which marketplaces to use and how to ship orders abroad from Vietnam with ePacket. A roadmap for new sellers.
Shipping guidesHow to ship to the USA cheaply as an e-commerce seller (Amazon, eBay, Etsy)
How e-commerce sellers can ship to the USA: choosing ePacket, working out rates, packing, US import duties and cost-cutting tips. US rates from 0.1 to 5 kg.
Tax & customsWhat are DDP and IOSS? How to handle taxes when selling internationally
What DDP, IOSS and de minimis mean for international sellers, and how to handle EU VAT and US import duties so buyers do not refuse delivery of your parcels.
ePacket basicsWhat is volumetric weight? How to calculate shipping charges correctly
What volumetric weight is, the L×W×H/5000 formula, why a light parcel can still cost a lot to ship, and packing tips to save on ePacket shipping rates.
Shipping basicsePacket vs DHL / FedEx / UPS: Which Service Should Sellers Use?
ePacket vs express couriers (DHL, FedEx, UPS) compared on cost, transit time, weight and buyer experience, plus when each is the right choice for your orders.
Shipping basicsProhibited and Restricted Items for International ePacket Shipping
Prohibited and restricted items for international ePacket shipping: lithium batteries, liquids, cosmetics, food, counterfeits, and how to avoid customs holds.
Shipping basicsHow to Track an International Shipment and Understand Its Status
How to track an ePacket parcel, what common statuses mean (accepted, in transit, customs, out for delivery) and what to do when tracking stops updating.
Shipping basicsHow to Pack Parcels Properly for International Shipping
How to pack parcels for ePacket: choosing a box, cushioning, sealing, labeling and size limits, so goods arrive safely and are not held by customs or returned.
Shipping basicsHow Long Does International Delivery Take? What Affects It
How long ePacket takes to the USA, EU, Australia and Japan, and what affects it: customs, peak season and remote areas. Set the right expectations for buyers.
Shipping basicsWhat Is an HS Code? How to Find and Declare It for International Shipping
What an HS code (Harmonized System code) is, why it matters for exports, how to find the right code for your product and declare it to clear customs faster.
Shipping basicsHow to Declare Customs Value Correctly When Shipping Internationally
How to declare customs value for international shipping, why under-declaring is a bad idea, and how declared value affects duties, insurance and customs holds.
Shipping basicsShipping Insurance for International Parcels: What Happens if a Parcel Is Lost?
How compensation works when an ePacket parcel is lost or damaged: claim deadlines, the limits in VIO terms, the maximum parcel value per route and how to reduce risk.
Shipping basicsWhat Is Last-Mile Delivery? Its Role in International Shipping
What last-mile delivery is, why it shapes the customer experience, and how ePacket uses the destination country's postal network to deliver to the door.
Routes & marketsShipping to Europe (EU): Guide, Rates and IOSS Requirements
How to ship to Europe with ePacket from Vietnam: EU 1 and EU 2 price groups, delivery times, VAT and IOSS rules, and rates to all 27 EU countries for sellers.
Routes & marketsShipping to the UK: Rates, VAT/HMRC Rules and Post-Brexit Tips
How to ship to the UK with ePacket from Vietnam: delivery times, post-Brexit HMRC VAT rules, remote postcodes and UK rates for sellers based in Vietnam.
Routes & marketsShipping to Australia: Rates, GST and Delivery Times
How to ship to Australia with ePacket from Vietnam: Australia Post delivery times, the 10% GST, value thresholds and Australia rates for online sellers.
Routes & marketsShipping to Canada: Rates, Delivery Times and Tax Tips
How to ship to Canada with ePacket from Vietnam: Canada Post delivery times, notes on GST/HST/PST taxes and Canada rates for sellers based in Vietnam.
Routes & marketsShipping to Japan: Rates, Delivery Times and Customs Tips
How to ship to Japan with ePacket from Vietnam: fast Japan Post delivery, customs notes, remote-area surcharges (Okinawa, Hokkaido) and rates to Japan.
Routes & marketsShipping to South Korea: Guide, Delivery Times and Customs Tips
How to ship to South Korea with ePacket from Vietnam: delivery times, customs notes, the Personal Customs Clearance Code (PCCC) and popular items to send.
Routes & marketsShipping to Germany: Rates, IOSS Requirements and Delivery Times
How to ship to Germany with ePacket from Vietnam: Germany is in the EU 1 price group, delivery via Deutsche Post/DHL, VAT and IOSS notes, and rates for sellers.
Routes & marketsDe Minimis Thresholds by Country: US, EU, UK, Australia, Canada (2026)
An overview of de minimis (duty-free import) thresholds in major markets and how to use them to get declarations right and cut tax costs for overseas buyers.
Routes & marketsThe US E-commerce Market in 2026: Overview and Opportunities for Vietnamese Sellers
A look at the US e-commerce market: the main marketplaces (Amazon, eBay, Etsy, Walmart), shopper behavior and the opportunities for Vietnamese sellers.
Marketplaces & sellingSelling on Amazon from Vietnam: a beginner's guide
How to start selling on Amazon from Vietnam: open a seller account, choose FBA or FBM, list products, and handle international shipping and payouts.
Marketplaces & sellingAmazon FBA vs FBM: comparison and how to choose when selling from Vietnam
FBA (Fulfillment by Amazon) vs FBM (Fulfillment by Merchant) compared on cost, capital, control and shipping, to help sellers in Vietnam pick the right model.
Marketplaces & sellingSelling on eBay from Vietnam: a beginner's guide
How to sell on eBay from Vietnam: open a seller account, list and price products, ship internationally by ePacket and build strong seller feedback.
Marketplaces & sellingSelling on Etsy from Vietnam: taking handmade and vintage goods worldwide
How to sell on Etsy from Vietnam: open a shop, pick suitable products (handmade, vintage), set prices, ship internationally by ePacket and optimize listings.
Marketplaces & sellingCross-border selling on TikTok Shop: how to ship internationally
A guide to cross-border selling on TikTok Shop from Vietnam: business models, trending products, international shipping by ePacket and tracking integration.
Marketplaces & sellingSelling on Shopify (D2C): building your own international brand from Vietnam
A guide to D2C selling on Shopify: pros and cons versus marketplaces, setting up a store, payments, international shipping and ePacket tracking integration.
Marketplaces & sellingPrint-on-Demand (POD) from Vietnam: selling without holding stock
What print-on-demand (POD) is, how it works, popular products (T-shirts, mugs, posters) and how to ship and pack POD orders when selling cross-border.
Marketplaces & sellingInternational dropshipping from Vietnam: model, pros and cons, and tips
What dropshipping is, how it works, its pros and cons, and how to manage shipping and delivery times when dropshipping cross-border from Vietnam.
Marketplaces & sellingHow to choose products that sell well internationally (cross-border)
Criteria for choosing cross-border products: light weight, good margins, low shipping risk and nothing prohibited, plus how to research market demand.
Operations & financeInternational Payments for Sellers: Payoneer, PingPong, Wise
Compare Payoneer, PingPong and Wise for receiving international payments as a seller in Vietnam: fees, withdrawal speed and how each connects to marketplaces.
Operations & financeHandling International Returns: Process and Tips to Cut Costs
How sellers handle international returns: return policy, costs, returns hubs in the destination country, and tips to lower your return rate when selling abroad.
Operations & financeReducing Failed Deliveries (Refused Parcels) When Selling Internationally
Why overseas buyers refuse or never collect parcels, and how to prevent it: DDP/IOSS for duties, clear tracking, accurate descriptions, honest delivery times.
Operations & financeWhat Is Fulfillment? The Role of Overseas Warehouses for Cross-Border Sellers
What fulfillment is, why use an overseas warehouse (storage, packing, delivery in the destination country), when you need one and how it compares with ePacket.
Operations & financeHow to Set Cross-Border Prices That Include Shipping and Tax
A pricing formula for selling abroad: cost of goods + marketplace fees + shipping (by chargeable weight) + tax + profit. Avoid hidden cross-border losses.
Operations & financeMultichannel Inventory Management for International Sellers
How to manage inventory across marketplaces (Amazon, eBay, Etsy, TikTok Shop): avoid overselling, sync stock levels and run an efficient order workflow.
Operations & financeEU VAT on Imported Goods: What Sellers Need to Know
An overview of EU VAT rules for low-value imports, the role of IOSS, and how sellers can comply to sell into the EU smoothly without buyers being charged extra.
Operations & financeDocuments You Need When Shipping Internationally
Documents for international shipping: commercial invoice, packing list, declarations and permits where needed, plus tips to clear customs fast and avoid holds.
Operations & financeListing Optimization and Product SEO on Global Marketplaces
How to optimize listings on Amazon, eBay and Etsy: keyword-rich titles, strong photos, persuasive descriptions and reviews that lift rankings and conversions.
Growth & scalingPeak Season Shipping (Q4, Black Friday, Holidays): How to Prepare
How to prepare logistics for Q4 peak season (Black Friday, Christmas): ship early, add buffer time, stock up on inventory and set clear customer expectations.
Growth & scaling10 Ways to Cut Logistics Costs When Selling Internationally
10 ways for sellers to cut international shipping costs: smarter packaging, batching orders, choosing the right service, negotiating rates and reducing returns.
Growth & scalingThe Logistics KPIs Every Cross-Border Seller Should Track
The logistics metrics that matter for international sellers: delivery success rate, delivery time, return rate, shipping cost per order and complaint rate.
Growth & scalingIntegrating a Shipping API into Your Website or Online Store
Why integrate a shipping API: create orders and print labels automatically, sync tracking to Shopify, TikTok Shop or your website, and cut manual work.
Growth & scalingA Strategy for Expanding into New Markets When Selling Internationally
When and how to expand into new markets (EU, Australia, Japan): assess demand, tax rules and logistics, and localize your listings for sustainable growth.
Growth & scalingCross-Border E-commerce Trends for 2026 That Sellers Should Know
Cross-border e-commerce trends for 2026: social commerce, video selling, faster delivery expectations, DDP and transparent taxes, and sustainable logistics.
Growth & scalingThe Cross-Border Journey of Vietnamese Sellers: Lessons Learned
Practical lessons from the journey of Vietnamese sellers going cross-border: choosing products, controlling logistics, handling taxes and scaling sustainably.
Growth & scalingA Complete Checklist for Starting to Sell Internationally
A step-by-step checklist for selling internationally from Vietnam: products, marketplaces, payments, pricing, logistics and tax compliance, with no step missed.
Growth & scaling7 Common Mistakes New Sellers Make When Selling Internationally
Common mistakes new cross-border sellers make: pricing without shipping or taxes, ignoring tracking, careless packing, expanding too fast and how to avoid them.
Ready to ship internationally?
See the published ePacket rates for each route, or get in touch for advice.
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