What is last-mile delivery?
Last-mile delivery is the final leg that takes a parcel from a local warehouse or post office to the recipient's address. It is the most expensive leg and has the biggest impact on customer satisfaction.
How does ePacket handle the last mile?
ePacket hands the last mile to the destination country's postal network (USPS, Royal Mail, Australia Post…), using existing infrastructure to reach more addresses at lower cost.
Why it matters to sellers
- On-time delivery → good reviews and fewer returns.
- Coverage of remote areas → a wider customer base.
- Clear last-mile tracking → fewer complaints.
Frequently asked questions
- Who delivers the last mile when I ship by ePacket?
- The postal network or a partner courier in the destination country, for example USPS in the USA and Royal Mail in the UK.
- Can parcels be delivered to remote areas?
- Yes, but a remote-area surcharge and extra transit time may apply.
Start shipping with ePacket
Our rates are published for every route — choose your market to see the details.