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ePacket shipping to Europe (EU)
Covers the whole EU plus Norway and Israel in two price groups (EU 1 and EU 2), delivered in 8–14 days. A valid IOSS number is required.
8–14 working days 0.1 – 5 kg per parcel Shipment tracking
Business rates
ePacket rates to Europe (EU) (0.1 – 5 kg)
Rates in VND per weight step. Chargeable weight = the greater of actual weight and volumetric weight (L × W × H / 5000).
| Weight | EU 18–14 days | EU 28–14 days |
|---|---|---|
| 0.1 kg | 174,000₫≈ $6.80 | 183,000₫≈ $7.15 |
| 0.2 kg | 205,000₫≈ $8.01 | 210,000₫≈ $8.20 |
| 0.3 kg | 236,000₫≈ $9.22 | 238,000₫≈ $9.30 |
| 0.4 kg | 267,000₫≈ $10.43 | 267,000₫≈ $10.43 |
| 0.5 kg | 298,000₫≈ $11.64 | 297,000₫≈ $11.60 |
| 0.6 kg | 329,000₫≈ $12.85 | 339,000₫≈ $13.24 |
| 0.7 kg | 360,000₫≈ $14.06 | 371,000₫≈ $14.49 |
| 0.8 kg | 393,000₫≈ $15.35 | 403,000₫≈ $15.74 |
| 0.9 kg | 423,000₫≈ $16.52 | 435,000₫≈ $16.99 |
| 1 kg | 452,000₫≈ $17.66 | 467,000₫≈ $18.24 |
| 1.1 kg | 497,000₫≈ $19.41 | 499,000₫≈ $19.49 |
| 1.2 kg | 527,000₫≈ $20.59 | 531,000₫≈ $20.74 |
| 1.3 kg | 556,000₫≈ $21.72 | 563,000₫≈ $21.99 |
| 1.4 kg | 586,000₫≈ $22.89 | 595,000₫≈ $23.24 |
| 1.5 kg | 615,000₫≈ $24.02 | 627,000₫≈ $24.49 |
| 1.6 kg | 645,000₫≈ $25.20 | 659,000₫≈ $25.74 |
| 1.7 kg | 675,000₫≈ $26.37 | 690,000₫≈ $26.95 |
| 1.8 kg | 704,000₫≈ $27.50 | 723,000₫≈ $28.24 |
| 1.9 kg | 734,000₫≈ $28.67 | 754,000₫≈ $29.45 |
| 2 kg | 764,000₫≈ $29.84 | 787,000₫≈ $30.74 |
| 2.5 kg | 926,000₫≈ $36.17 | 953,000₫≈ $37.23 |
| 3 kg | 1,096,000₫≈ $42.81 | 1,113,000₫≈ $43.48 |
| 3.5 kg | 1,258,000₫≈ $49.14 | 1,273,000₫≈ $49.73 |
| 4 kg | 1,441,000₫≈ $56.29 | 1,433,000₫≈ $55.98 |
| 4.5 kg | 1,603,000₫≈ $62.62 | 1,593,000₫≈ $62.23 |
| 5 kg | 1,786,000₫≈ $69.77 | 1,753,000₫≈ $68.48 |
USD amounts are approximate, at 1 USD = 25,600 VND. Quotes and invoices are in VND.
Clothing line
Clothing rates to Europe (EU) (0.1 – 5 kg)
A separate rate card for apparel and textiles, charged on actual weight only — volumetric (DIM) weight does NOT apply.
| Weight | Germany · France · Spain8–14 days | Italy8–14 days |
|---|---|---|
| 0.1 kg | 174,000₫≈ $6.80 | 183,000₫≈ $7.15 |
| 0.2 kg | 205,000₫≈ $8.01 | 210,000₫≈ $8.20 |
| 0.3 kg | 236,000₫≈ $9.22 | 238,000₫≈ $9.30 |
| 0.4 kg | 267,000₫≈ $10.43 | 267,000₫≈ $10.43 |
| 0.5 kg | 298,000₫≈ $11.64 | 297,000₫≈ $11.60 |
| 0.6 kg | 329,000₫≈ $12.85 | 339,000₫≈ $13.24 |
| 0.7 kg | 360,000₫≈ $14.06 | 371,000₫≈ $14.49 |
| 0.8 kg | 393,000₫≈ $15.35 | 403,000₫≈ $15.74 |
| 0.9 kg | 423,000₫≈ $16.52 | 435,000₫≈ $16.99 |
| 1 kg | 452,000₫≈ $17.66 | 467,000₫≈ $18.24 |
| 1.1 kg | 497,000₫≈ $19.41 | 499,000₫≈ $19.49 |
| 1.2 kg | 527,000₫≈ $20.59 | 531,000₫≈ $20.74 |
| 1.3 kg | 556,000₫≈ $21.72 | 563,000₫≈ $21.99 |
| 1.4 kg | 586,000₫≈ $22.89 | 595,000₫≈ $23.24 |
| 1.5 kg | 615,000₫≈ $24.02 | 627,000₫≈ $24.49 |
| 1.6 kg | 645,000₫≈ $25.20 | 659,000₫≈ $25.74 |
| 1.7 kg | 675,000₫≈ $26.37 | 690,000₫≈ $26.95 |
| 1.8 kg | 704,000₫≈ $27.50 | 723,000₫≈ $28.24 |
| 1.9 kg | 734,000₫≈ $28.67 | 754,000₫≈ $29.45 |
| 2 kg | 764,000₫≈ $29.84 | 787,000₫≈ $30.74 |
| 2.5 kg | 926,000₫≈ $36.17 | 953,000₫≈ $37.23 |
| 3 kg | 1,096,000₫≈ $42.81 | 1,113,000₫≈ $43.48 |
| 3.5 kg | 1,258,000₫≈ $49.14 | 1,273,000₫≈ $49.73 |
| 4 kg | 1,441,000₫≈ $56.29 | 1,433,000₫≈ $55.98 |
| 4.5 kg | 1,603,000₫≈ $62.62 | 1,593,000₫≈ $62.23 |
| 5 kg | 1,786,000₫≈ $69.77 | 1,753,000₫≈ $68.48 |
From 1 November 2026, parcels to the EU incur an extra €5 (≈ 150,000₫) per HS code, not included in the rates (not applicable to Norway or Israel). Parcels valued at €150 / USD 155 or above are not accepted.
EU CUSTOMS FEE €5 PER HS CODE — CHARGED ON TOP OF THE RATES (from 1 November 2026)
- From 1 November 2026, parcels to the 27 EU member states incur €5 (≈ 150,000 VND) per HS code: €3 Customs Duty (Temporary Duty) + €2 Handling Fee (Permanent Processing Fee). The rates in this rate card do NOT include this fee.
- How it is counted: items in one parcel sharing the same 6-digit HS code, description and origin = 1 HS code. Example: 3 identical T-shirts = 1 HS code (€5); a T-shirt + jeans + a handbag = 3 HS codes (€15 ≈ 450,000 VND).
- Not applicable to the United Kingdom, Switzerland, Norway or Israel. The fee follows the number of HS codes declared; if missing or wrong HS codes lead customs to reassess, the customer bears the difference and any penalties.
- The fee is non-refundable if a parcel is returned, destroyed or not delivered.
IOSS & EU VAT (from 09:00, 22 June 2026)
- Customers using their own IOSS must ensure it remains valid; all risks arising from an invalid IOSS rest with the customer.
- If the customer's IOSS expires, VIO may use a third-party IOSS to pay VAT without prior notice; the FULL VAT plus a 2% service fee on the VAT will be charged.
- Parcels valued at €150 / USD 155 or above are not accepted (all 27 EU member states). USA: maximum USD 250 per parcel.
Coverage
Countries & transit times
EU group 1 8–14 days
GermanyFranceSpainBelgiumSwedenPolandBulgariaCzechiaEstoniaGreeceCroatiaHungaryLithuaniaLatviaPortugalRomaniaSlovakia
EU group 2 · Norway · Israel 8–14 days
ItalyNetherlandsAustriaDenmarkFinlandIrelandMaltaSloveniaCyprusLuxembourgNorwayIsrael
Requirements
Packing requirements
- These rates cover parcels up to 5 kg; above 5 kg, VIO quotes separately.
- Maximum size: 60 × 50 × 40 cm; USA, Belgium, Ireland and the Netherlands 60 × 40 × 35 cm; US-Saver 55 × 40 × 35 cm.
- Minimum size 9 cm × 14 cm (needed for a valid barcode label).
- Volumetric weight = L × W × H (cm) / 5000; you are charged on whichever is greater; Clothing rates are charged on actual weight only.
- General cargo only.
Taxes & surcharges
- Import duties and taxes are paid by the recipient at the destination.
- Free pickup when one pickup is at least 5 kg or at least 10 orders; otherwise 50,000₫ (≈ US$1.95) per pickup.
- Door-to-door pickup in Da Nang & Hanoi — see our ePacket Da Nang service.
- From 1 November 2026, parcels to the EU incur an extra €5 (≈ 150,000₫) per HS code, not included in the rates (not applicable to Norway or Israel). Parcels valued at €150 / USD 155 or above are not accepted.